Privacy Policy

1. Introduction

TOO Qazaqstan Marine Fuels (hereinafter referred to as "QMF," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our website and services. We comply with applicable data protection laws and regulations in the Republic of Kazakhstan and internationally.

2. Information We Collect

We may collect information from you in various ways:

3. How We Use Your Information

We use the information we collect for the following purposes:

• •To respond to your inquiries and provide customer support
• •To process and fulfill orders for marine fuel products
• •To send marketing communications about our products and services
• •To improve our website and services
• •To comply with legal obligations and regulatory requirements
• •To prevent fraud, security issues, and other harmful activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• •Service Providers: With vendors and partners who assist us in operating our website and providing services
• •Legal Compliance: When required by law or in response to government requests
• •Business Transactions: In connection with mergers, acquisitions, or asset sales
• •Protection: To protect our rights, privacy, safety, or property

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• •Secure Socket Layer (SSL) encryption for data transmission
• •Restricted access to personal information
• •Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand user behavior and preferences. You can control cookie settings through your browser, though disabling cookies may affect website functionality.

Types of cookies we use include: analytics cookies for website performance, functional cookies for website features, and marketing cookies for targeted content.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• •Right to access your personal information
• •Right to correct or update inaccurate information
• •Right to delete your information (subject to legal obligations)
• •Right to opt-out of marketing communications
• •Right to data portability

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. The retention period may vary depending on the nature of the information and the purposes for which we use it. Once information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing any personal information.

10. Fraud Reporting and Security

If you suspect fraudulent activity or security issues related to your information, please report it immediately to our security team:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website and services following the posting of changes means you accept the updated Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: